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Rickard leads the User Experience Research team within Sky’s product design hub, where his team applies user-centred research methodologies to shape the future of Sky’s suite of DTH and OTT product experiences across the Group. He has been at Sky for over 11 years, both within the UX Research and UX Design fields. Rickard strives for new, innovative and inclusive ways in which Sky’s customers can be championed throughout the business at each stage of the product lifecycle, identifying opportunities for how Sky can strengthen its products through user research.
